Civility Throughout Modern Society What Impacts How We...

Civility In Modern Society: What Impacts How We Treat Others? Elizabeth Higginbotham Kean University Abstract The following paper is an analysis of different societal conditions that impact the individual’s manners and the civility of the interaction between members of the society. The studies that were reviewed in the following paper cover many variables and scenarios that may affect the way a person interacts with another member of society. The methodology of the study conducted by the researcher and author of this paper was a simple observation, which did not require any difficult-to-obtain equipment. Therefore, the only obstacle in the study would be recreating the environment. The results would show that in the particular location in which the study was conducted, individuals with cars that were predetermined to be â€Å"more expensive† showed slightly less civility toward their fellow citizens that were driving â€Å"less expensive† cars. There was a small effect size reported at -.16. Civility in Modern Society: What Impacts How We Treat Others? Incivility is an epidemic in modern society, and can be explained as a general lack of respect for the fellow members of society. It is a condition that is only made worse when perpetuated by an individuals onto another individual via impolite actions. Incivility can be defined as anything from an impolite interaction between two passing cars, to vandalism of a home. TheShow MoreRelatedAre We Rich? By Margo Jefferson1353 Words   |  6 Pages Margo Jefferson’s excerpt â€Å"Are We Rich?† is part of a memoir in 2015 entitled, Negroland. As its name suggested, the discussion within her story is mainly about the issue of race in America. This simple question asked to her mother, Mrs. Jefferson, demonstrated how clueless and innocent Young Margo was when it comes to the tension among the different ethnic groups and different social classes. She even stated, â€Å"I am about to receive general instructions in the liturgies of race and class† from herRead More Comparing Catherine MacKinnons Not A Moral Issue and Sallie Tisdale’s Talk Dirty to Me1715 Words   |  7 Pagesfeminist, Catherine MacKinnon and Sallie Tisdale, each of which perceives pornography in widely divergent ways. While MacKinnons Not A Moral Issue explains the adverse impacts of pornography to women and society as a whole, Tisdales Talk Dirty to Me: An Int imate Philosophy of Sex is receptive to pornography despite these adverse impacts, suggesting in fact that the solution to the problems associated with pornography is a greater role of women in production of that pornography. Breasts and bootiesRead MoreCriminal Activity and Justice in the American Society Associated With the Social Problems of Race, Poverty, and Punishment2797 Words   |  11 Pagesscholar W. E. B. Du Bois stated, The problem of the twentieth century is the problem of the color line (Du Bois, 1999) Racism and racial discrimination, he said, were the main troubles dealing with contemporary society. Similar can be stated about criminal activity and justice in American society today. Virtually every problem associated with criminal justice problems includes issues of race and ethnic background, consisting of arrests, sentencing, corrections, participation in criminal offense, andRead MoreSchool Leadership Roles And Responsibilities10143 Words   |  41 PagesSchool leadership roles and responsibilities have continued be broadened and redefined in today’s society. In addition to the federal and state mandates for student proficiency in general populations of students and sub groups of populations, school leaders are being held responsible either directly or indirectly to shape the character and ethical fabric of today’s young people. School leaders are held accountable with high-stakes state assessments, parent and teacher surveys, and state requirementsRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. Explain the Impact This Chan ge Has Made on Our Lives and Why It Is an Important Change.163893 Words   |  656 PagesLandscape Gerda Lerner, Fireweed: A Political Autobiography Allida M. Black, ed., Modern American Queer History Eric Sandweiss, St. Louis: The Evolution of an American Urban Landscape Sam Wineburg, Historical Thinking and Other Unnatural Acts: Charting the Future of Teaching the Past Sharon Hartman Strom, Political Woman: Florence Luscomb and the Legacy of Radical Reform Michael Adas, ed., Agricultural and Pastoral Societies in Ancient and Classical History Jack Metzgar, Striking Steel: SolidarityRead MoreConflict Management and Emotional Intelligence63003 Words   |  253 Pages2010 ePublications@SCU is an electronic repository administered by Southern Cross University Library. Its goal is to capture and preserve the intellectual output of Southern Cross University authors and researchers, and to increase visibility and impact through open access to researchers around the world. For further information please contact epubs@scu.edu.au.       Conflict Management and Emotional Intelligence       Doctor  of  Business  Administration         A  thesis  submitted  to  the  Graduate  College  of  ManagementRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesChristian Holdener, S4Carlisle Publishing Services Composition: S4Carlisle Publishing Services Printer/Binder: Courier/Kendallville Cover Printer: Courier/Kendalville Text Font: 10.5/12 ITC New Baskerville Std Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within text. Copyright  © 2013, 2011, 2009, 2007, 2005 by Pearson Education, Inc., publishing as Prentice Hall. All rights reserved. Manufactured in the UnitedRead MoreProject Mgmt296381 Words   |  1186 PagesCross Reference of Project Management Body of Knowledge (PMBOK) Concepts to Text Topics Chapter 1 Modern Project Management Chapter 8 Scheduling resources and cost 1.2 Project defined 1.3 Project management defined 1.4 Projects and programs (.2) 2.1 The project life cycle (.2.3) App. G.1 The project manager App. G.7 Political and social environments F.1 Integration of project management processes [3.1] 6.5.2 Setting a schedule baseline [8.1.4] 6.5.3.1 Setting a resource schedule 6.5.2.4 ResourceRead MoreFundamentals of Hrm263904 Words   |  1056 PagesEnvironments 4 The Changing World of Technology What Is a Knowledge Worker? 6 How Technology Affects HRM Practices 6 Recruiting 7 Employee Selection 7 Training and Development 7 Ethics and Employee Rights 7 Motivating Knowledge Workers 7 Paying Employees Market Value 8 Communications 8 Decentralized Work Sites 8 Skill Levels 8 A Legal Concern 8 Employee Involvement 20 How Organizations Involve Employees 20 Employee Involvement Implications for HRM 20 Other HRM Challenges 21 Recession 21 Off Shoring

Asian Inventors

Asian Pacific American Heritage Month, held each year during the month of May, celebrates Asian Pacific American cultures and heritage and recognizes the many contributions Asian Pacific Americans have made to this nation. An Wang An Wang (1920-1990), a Chinese-born American computer scientist, is best known for founding Wang Laboratories and holding over thirty-five patents including patent #2,708,722 for a magnetic pulse transfer controlling device which related to computer memory and was crucial to the development of digital information technology. Wang Laboratories was founded in 1951 and by 1989 employed 30,000 people and had $3 billion a year in sales, with such developments as desktop calculators and the first word processors. An Wang was inducted into the National Inventors Hall of Fame in 1988. Enrique Ostrea Doctor Enrique Ostrea received patent #5,015,589 and patent #5,185,267 for methods of testing infants for exposure to drugs or alcohol during pregnancy. Enrique Ostrea was born in the Philippines and immigrated to America in 1968. Ostrea continues to be honored for his contributions to pediatrics and neonatology. Tuan Vo-Dinh Tuan Vo-Dinh, who immigrated to the United States in 1975 from Vietnam, has received twenty-three patents mainly related to optical diagnostic equipment, including his first patents (#4,674,878 and #4,680,165) for badges that can be optically scanned to determine exposure to toxic chemicals. Vo-Dinh utilizes similar technology in patent #5,579,773 which is an optical method of cancer detection. Flossie Wong-Staal Flossie Wong-Staal, a Chinese-American scientist, is a leader in AIDS research. Working with a team that included Dr. Robert C. Gallo, she helped to discover the virus that causes AIDS and a related virus that causes cancer. She also did the first mapping of HIVs genes. Wong-Staal continues to work on a vaccine to prevent AIDS and treatments for those with AIDS. Her patents, which were granted with co-inventors, include patent #6,077,935 for a method of testing for AIDS.

Analysis Of Richard Wright s Native Son - 1652 Words

Hypocrisy, the practice of claiming to have moral standards or beliefs to which one s own behavior does not conform. For far too long the American society has fallen victim to the corruption and hypocrisy within the judicial system. This is something we notice particularly with African American males ever since the early 1900s have suffered the most when it comes to receiving justice. Richard Wright’s Native Son provides a beautiful example of the insidious effects of racism and the hypocrisy of justice in a literary work. An important theme that emerges from Wright’s treatment of racism within the novel Native Son illustrates the terrible inequity of the American criminal justice system of Wright’s time. Cases of hypocrisy both overt and subtle show the danger of creating and maintaining illusions by forcing people to conform to societal expectations. Ekow N. Yankah states and example of hypocrisy in Moliere’s Tartuffe,† Tartuffe dupes Orgon and Mad am Pernelle, the head of a wealthy household and his mother respectively, into friendship and admiration by affecting a pious and humble character.1 His pious character and divine authority are entirely a sham; he is happy to lie, cheat and steal to get whatever he desires. Yet the more he pretends to pious character, the more Orgon fixates on and trusts him. By doing so, he ingratiates himself into Orgon’s house and even to have Orgon betroth his daughter to him. All the while, Tartuffe is schemes to seduceShow MoreRelatedAnalysis Of Richard Wright s Native Son1442 Words   |  6 PagesShelby Myrick December 7, 2015 Research Essay Everything in Black and White Richard Wright’s novel, Native Son, depicts the life of the general black community in Chicago during the 1930’s. Though African Americans had been freed from slavery, they were still burdened with financial and social oppression. Forced to live in small, unclean quarters, eat foods on the verge of going bad, and pay entirely too much for both, these people struggled not to be pressured into a dangerous state of mind (Bryant)Read MoreAnalysis Of Richard Wright s Native Son 1726 Words   |  7 PagesTitle of Work, Author’s Name, Date of Publication, Genre (novel is NOT a genre) – must have all four elements for credit (8pts) Title: Native Son Author: Richard Wright Date of Publication: June, 1940 Genre: Realistic Fiction, Crime, African American Social Justice Characteristics of the genre the work does/doesn’t meet – Include explanation of genre characteristics – must have all for credit (5pts) Realistic fiction is the ability to create a plot that seems very realistic to the real world, butRead MoreRhetorical Analysis Of Richard Wright s Native Son 1056 Words   |  5 PagesThroughout the novel, Wright uses both dialogue and narrative to move the plot forward. Through dialogue, Wright shows the interactions between Bigger and the other characters, which reveal the feelings and thoughts of others in order to give the reader a well-rounded perspective on the matter. Wright especially uses narrative throughout the plot to depict new settings, reveal Bigger’s first opinions of others, and also flow through Bigger’s thinking process. Because of this, the readers are ableRead MoreAnalysis Of Zora Neale Hurston s The Eyes Were Watching God Essay1690 Words   |  7 PagesJanie in Their Eyes Were Watching God. However, rather than seeing the way in which Hurston deals with this intersection, the author Richard Wright claims, â€Å"The sensory sweep of her novel carries no theme, no message, no thought. In the main, her novel is not addressed to the Negro, but to a white audience whose chauvinistic tastes she knows how to satisfy.† While Wright is correct in suggesting that Hurston’s focus is not on race, but rather gender, he is incorrect in suggesting her novel has no purposeRead MoreThe Innocent By Richard Wright And Maria1679 Words   |  7 PagesThis ethical analysis will define the hierarchical societal pressures and psychological torment that validates acts of crime committed by Bigger Thomas in Native Son by Richard Wright and Maria in Ian McEwan’s novel The Innocent. In Wright’s novel, the main protagonist, Bigger Thomas, is a twenty year old that is prone to crime because of being marginalized in a racist white society that will not allow him to advance himself. After accidently killing Mary Dalton, Bigger’s fear of being caught isRead MoreThe Effects Of Hunger In Black Boy By Richard Wright1717 Words   |  7 Pagesnovel, Black Boy, Richard Wright recalls the constant hunger pains due to living in poverty. However, Richard experienced alternative forms of hunger that pushed him to overcome adversity. Richard Wright’s success as a writer, even changed the way people looked at African Americans during the twentieth century. Without Richard’s lingering hunger, he might have succumbed to the racist regime of the South rather than controlling his own destiny. The physical hunger that Richard Wright experienced servedRead MoreRichard Wright s Native Son2844 Words   |  12 PagesBigger Thomas and His Struggle for Self Realization in the Novel Native Son Set in Chicago in the early 1930s Richard Wright’s Native Son brings the Africanist presence to the front by focusing on the life of a black youth whose first direct encounter with the white society from which he is alienated leads him to accidentally kill a rich white heiress. This incidental misconduct spirals into a series of other crimes—the decapitation and burning of Mary’s corpse, the incrimination of the girl’s communistRead More Contrasting Native Son and Their Eyes Were Watching God Essay4128 Words   |  17 Pages  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚   This paper examines the drastic differences in literary themes and styles of Richard Wright and Zora Neale Hurston, two African--American writers from the early 1900s. The portrayals of African-American women by each author are contrasted based on specific examples from their two most prominent novels, Native Son by Wright, and Their Eyes Were Watching God by Hurston. With the intent to explain this di vergence, the autobiographies of both authors (Black Boy and Dust Tracks on a Road) areRead MoreIntroduction . The Aim Of This Dissertation Is To Explore1393 Words   |  6 Pageswithin African American literature with a focus on the work of Richard Wright. Richard Wright s narrative introduces complex ideas of masculinity, sexuality and the desire for freedom both economically and personal, therefore by analysing his works we can create answers as to which the condition of the black male was within mid 19th century America were and how that affected the formation of their personal identities. By viewing Wright s life in Black Boy (1945) an idea of the construction of hisRead MoreRichard Wright s Native Son Essay2113 Words   |  9 Pagesoppressed, sexual persecution presents itself as a theme in many prominent pieces of African American literature. Particularly this themes present themselves in Iceberg Slim’s autobiography Pimp and Richard Wright’s novel Native Son. Despite the fact that Iceberg Slim’s popular underground autobiography and Richard Wright’s fictional sociological commentary appear to on separate ends of the African American literary spectrum, both works demonstrate how Black sexuality is policed, objectified and commodified

Morality And Technology And The Presence Of Technology

When young children read the well-known fable in class, they are unaware that the story has a moral. It has a lesson that the adults attempt to instill in them at the very beginning stages of their lives. These lessons teach morality and begin to introduce certain values to children. In this way, every person develops values throughout his/her life that are impacted by his or her environment, biology and social constructs. Through these values, morality is developed and because each person has his or her own unique values, morality is based upon the individual. All organisms have evolved throughout their existence on Earth, but interestingly, humans are the only species that apply morals to their lives. Morality and technology are manmade inventions. Morality relies on evolution and the presence of technology. In the essay â€Å"Nonmoral Nature,† Stephen Jay Gould uses examples of acts of survival that insects commit in order to ensure their survival. However, because their instinctual acts of survival are viewed as grotesque, these acts seem immoral to humans. Gould stated, â€Å"If nature is nonmoral, then evolution cannot teach any ethical theory at all† (1211). This statement refers to the idea that the sacrificing of the caterpillars and spiders is an act of survival. Animals and insects commit acts in nature and in their environment because they do what is essential to survive. The animals and insects do not stop to think about whether what they are doing would beShow MoreRelatedThe Island Of Dr. Moreau, Wells And Aldous Huxley s Brave New World1492 Words   |  6 Pagesnovels argue that the loss of individuality is inevitable when science attempts to perfect every aspect of society. Technology without laws holds the danger to eliminate individuality and ultimatel y requires humans to assimilate to a new standard without error and within the bounds of scientific advancement. In H.G. Wells’ novel The Island of Dr. Moreau, Wells argues the influence technology has on human nature and the power it holds when conducted without law. Similarly, Aldous Huxley presents a dystopiaRead MoreDeontological Ethics881 Words   |  4 Pagessocial networking sites. With the narrowing gap of our online presence and real life, these bring on various questions on the data that we provide and who can see. As with all technology issues in the current age, privacy is a huge hurdle to go through. The biggest difference between deontological ethics and consequential ethics is that while consequential ethics justify morality with the end result, deontological questions the morality of actions that lead to the result. Whether the end resultRead MoreMoral Arc Opinion By Shermer Essay1119 Words   |  5 Pagesthat as humanity is getting less and less religious, that it is becoming more rational and moral. His understanding is that when the decrease in religion occurs, that there will be an opposite increase in rationality and morality. From my understanding, rationality and morality do not go hand in hand. As a child, I was looked after by family members that were very religious and militaristic. Having such a high sense in religion, it set the pace for their actions. Their belief in a higher power alteredRead MoreThe Current Capitalistic Society And Its Effects On The Environment974 Words   |  4 PagesTannenbaum Final Paper In our current capitalistic society nothing is more closely followed than economic growth. When economies are growing they are praised, but when they are not they are perceived as a failure. Growth has brought us many great technologies that have helped form the global culture that we now live in. However, there is a misapprehension among society that economic growth is limitless. In fact, it is impossible to have unlimited growth in a finite world. This has lead society to expectRead MoreThe Morality Behind Driving Essay Essay2032 Words   |  9 PagesThe Morality Behind Driving In the past several years, technology has become so ubiquitous that it can now be found in parts of our lives that we once believed it would, and could, never play a part in. While the growing presence of technology in our day to day lives suggests a high compatibility, in certain instances, our lives, specifically our ideologies and moral beliefs, seem to conflict with technology. The development of the autonomous car and the ethical and moral dilemmas that can ariseRead MoreThe Christian View Of God1647 Words   |  7 PagesWith recent technology offering a more comprehensive perspective of the current global atrocities, the existence of evil has never been more prevalent. If evil is defined as extreme suffering, premature death, and moral corruption, its existence questions the Christian view of God. The Christian God is an all-seeing, all-powerful being of moral perfection. Because these two truths cannot coexist, the fact that evil exists disproves the existence of the Christia n God. If God is omnipotent, He couldRead MoreHist-1302 Essay1269 Words   |  6 Pagesis that this picture serves as the basis for the term â€Å"the great melting pot†. The pictorial shows the exclusion of Hawaii and Canada from the United States at that time but the desire to include them. The views of the South are expressed with the presence of the African American child being accosted with a weapon. The picture further depicts an Anglo child assaulting an Asian child. In the back of the pictorial one of the attendees is protesting his view of socialism by carrying a red flag with theRead MoreThe Invasion Of Privacy And Concern For Safety1624 Words   |  7 PagesUnited States and across the world. The main issue is how does the government’s actions change how people view their own security and even national security. Broader theories of this research question would be how the government’s interaction with technology and security influence how people thin k about their own personal privacy and safety as well as our national security. Some central questions that are critical to how to analyze this growing problem are the following: What does the NSA really collectRead MoreRobotic Surgery : Technology And Equipment1335 Words   |  6 PagesAs human improves technology every day, he also progresses in medicine and surgical procedures. The most painful and invasive surgeries done centuries ago are now easily done due to improved technology and equipment. Without the help of the new technology provided in health care today, the most common procedures would have been incredibly difficult to not only perform, but also to recover from. Robotic surgery is an advanced technology with a serious mechanism that operates patients with the useRead More Effects of Downsizing in the Field of Information Technology966 Words   |  4 PagesEffects of Downsizing in the Field of Information Technology Companies are asking for more from their employees now than ever before. By downsizing and outsourcing, and otherwise changing the corporate world for their employees, Information Technology companies have fundamentally changed the relationship between the organization and its employees. Indeed, Information Technology companies are becoming more and more eager to implement a scaled-down version of their operations as a means by which

Telecommunication industry in Malaysia-Free-Samples for Students

Question: Critically analyse and evaluate the Incidents related to Business Ethics issues by applying at least 3 relevant Business Ethic Theories. You are also required to provide Criticisms and Opinions on the Issues. Answer: Introduction: The subject matter of the report is to analyse the problems critically regarding the business ethics and to evaluate the aspects of the same. Business ethics contain certain ethical principles to maintain the proper business environment (Crane Matten, 2016). It regulates all kind of business conduct and retains standard by setting out certain necessary norms for the betterment of the company. In 1952, Adam Smith overviewed the importance of ethical issues of business (Ferrell Fraedrich, 2015). In 2005, Jones has expressed his willingness regarding the imposition the ethical norms over the companies. The term Business ethics has been used professionally in United States of America and the official structure of the same has been concocted in 1980 (Trevino, Nelson, 2016). It has been observed that in recent times, the industries are facing certain dilemma regarding the business ethics. In this report, the problems faced by Telecommunication industry of Malaysia have been discussed. T he main reason behind the same is that the companies are not following the proper business ethics and become a profit gaining machine. Various allegations have been made against these companies and therefore, the share markets of Malaysia have been affected a lot. This report points out certain strategies to overcome the ethical problems (Weiss, 2014). This report has made a critical analysis on the two telecommunication based companies in Malaysia. The chosen companies are Maxis telecommunication and DiGi telecommunications. Discussion: Ethical issues: Ethical issues are stands on morality and the grounds of the ethical issues should be depended on honesty and integrity. Circumstances may be differed into such a condition that requires the business group to crave the morality regarding special action (Hoffman, Frederick Schwartz, 2014). In recent times, it has been observed that the ethical issues regarding a business have been highlighted and it involves certain aspects such as honesty, integrity, harassment, professional behaviour and fraud. The problems will remain same if these could not be removed. It has been observed that most of the companies are affected from the ethical misconduct committed against the customer and the employees. The resource abuse is also getting at the top now days (Wang, Kweh, Lai, 2014). In certain times, it has been observed that the companies are involved within the curse of bribery. This malicious intent helps the company towards degradation. It has been observed by business analytics that honesty is the base of every company. If a company fails to achieve the goal and jeopardise the organisational ethics, it will face degradation (Cantwell, Dunning Lundan, 2015). There are certain principles that a company should follow to achieve the ultimate goal by maintaining business ethics. These are beneficence, least harm, respect for autonomy, justice, Deontology, Utilitarianism, rights and virtue. In this report, three of the principles will be discussed. These principles can be categorising as follows: Justice; Deontology, and Justice: According to this theory, it is the utmost duty of the decision maker to concentrate on the works that are fair in nature. The main objective of this theory is to equalise the ethical decision with the ethical theory (Oelze et al., 2016). It has been stated that if the decision taken by the company could not be based on the ethical version, a company cannot make prosperous. The decision will also assist the companies to deal with the ethical dilemmas and therefore, it can be stated that until a company takes an ethical decision regarding their products or company settlement, it could not ensure the interest of the consumers and the employees (Yeboah-Asiamah et al., 2016). Deontology: This theory regulates the process of decision. As per the theory, a company should have to equalise the obligations and the duties and the same should have to apply during the process of decision making. A company should perform that duty which is regarded as ethically correct (Wahid et al., 2017). For instance, a company shall, at all possible times keep the promises and abide by the principle of law. The main criteria of this theory are to follow certain obligations regarding to perform certain ethical duties. The deontological ethics can be formularised in certain ways such as Kantianism (originated by Immanuel Cant), moral absolutism, divine command theory and contemporary deontology (Wang et al., 2014). Utilitarianism: When a company can predict an action and the result of such action, the ability will be regarded as utilitarianism. It has two wings, one deal with act and other deals with rules. The believer of acts utilitarianism performs that job suitable for most of the person. Rule utilitarianism consists of certain legal principles. The objective of this theory is to gain maximum good (Taghizadeh et al., 2014). However, these theories have certain loopholes that are generated from the ethical background and it can be observed that the interest of the individuals is neglected in the process of application of these theories. Ethical dilemma faced by the company: The present company is a bright name in the telecommunication sector of Malaysia. However, this company has been suffering from certain ethical dilemmas that can be stated as under: The main ethical issue is that the price of the mobile has been reduced by the company, but the same has not been offered to all. It has been fixed for certain classified customers. It has been alleged by many loyal customers that they do not enjoy the cheap plan of the company. The decisions taken by the company are not based on ethical issues. It fails to comply with the ethical principles and as a result, the company lost its customer chain. It has been observed that the company has failed to be loyal to its customers and fails to provide quality product to its customer (Taghizadeh et al., 2014). The acts of the company towards its customer are being treated as unfair and it has been observed that the secret post-paid plans by the company become the scandal. The secret plans of the company is being regarded as the dishonest approach of the company to the customers and it can be stated that the reputation of the company has become affected by this a lot. Stakeholder analysis: It is a legal fact that a company is a separate entity and it works through the stakeholders. Therefore, it is obvious to state that the stakeholders are important in nature and without their assistance; a company could not run its business. Stakeholders include Board of Directors, shareholders, and other staffs. The theory of stakeholders applies to them who are getting benefitted from the company and regarding their role in the company, the stakeholders are to be treated ethically (Bryman Bell, 2015). Shareholders are the most important part of the company as the economic background of the company is depended on the shareholders and they are purchasing the shares of the company. They are directly attached to the company and if the company is affected due to certain unethical decisions, the interest of the shareholders will also get inflicted. The suppliers and the customers are also a part of the company. The suppliers are the persons who are distributed the products of the company and reach the products to the customers. If the policy of the company does not go with the suppliers and fails to protect the interest of the customer, it will be unethical in nature and affected both of them (Crane, Matten, 2016). It has been observed that both the companies are affected by the ethical dilemmas and bunch of allegations are pending against them. Stakeholders of both the companies are facing certain dilemma as the reputation of the companies is deteriorating day today. However, it has been observed that the position of Maxis telecommunication is not that mush good. In the Maxis Telecommunication, there are certain reputed stakeholders. It is a part of the Ananda Krishnans empire. One of the important stakeholders of the company is Saudi Telecom Company who owns 25% of stake in the company. It is obvious to state that if the company is suffering from certain disabilities, it will affect the interest of the stakeholders. Therefore, the company should act with the stakeholders ethically and it should not forget the ethical principles so that it will oppose the customisation policies. Stakeholder analysis is important in this regard to understand the necessary policies of stakeholders (Trevino Nelson, 2016). Stakeholder analysis comprised of pondering and evaluating all the rival demands on a company or corporation by each of it who have a claim on it, in order to arrive at the firm's obligation in a particular case. In case of the stakeholder analysis, the necessary thing is that the overall examination regarding the interest of the stakeholder should be the matter of consideration. It is a way to determine the attitudes of the stakeholders regarding the dispute and the way they deal with the same. there is no particular time or process mentioned to analyse the stakeholders. It is depending on the circumstances (Weiss, 2014). In case of the Maxis telecommunication, it has been observed that the marketing policy became a potential threat to the company and it begins to lose its customer chain due to this. The marketing ethics consists of certain ethical values that should be followed up by the marketers. It is the duty of the marketers to take effective decisions regarding the market contradiction and the way these disputes can be resolved. There should be a transparency regarding the potential risks regarding the environmental issues and risks generated due to finance and the security whereas the policies of DiGi telecommunication are quite promising (Ferrell Fraedrich, 2015). It has been observed that the employees of the company are getting training to deal with the customers properly and the product policies of the company are also customer oriented. Therefore, it has been observed that many loyal customers of Maxis are transferring their concentration to the DiGi telecommunication. There are three kinds of stakeholders- primary stakeholders, secondary stakeholders and key stakeholders. Stakeholder analysis will help to avoid the potential risks regarding the interest of the stakeholders. Strategies to be overcome: The ethical dilemma of a company can be resolved by adopting perfect policies or strategies. It is important to make a framework to resolve all the ethical dilemmas and to point out the grounds that causes dilemma regarding the same. The decisions are trade off between utility, rights and justice (Hoffman, Frederick Schwartz, 2014). The company should be indebted to the stakeholders and to the customers as their profit is depends on them. The company should act with them ethically and should provide them certain benefits like efficiency, consistency and pay back policies. The company should value all the possible chances and should not take any fraudulent way to gain ulterior motive or profit. It has been stated by Ambers Parker that the company should treated all the customers and the stakeholders with honesty and ethically. In the words of Plato, the business conflicts should be avoided at all possible chances. The unethical behaviour of the company should be treated with pro-active measures and it should be stated that there should be a common goal for the companies and policies should be taken so that all the stakeholders can take part in it (Wahid et al., 2017). If there is any allegation made against the reputation of the company, it should be responded positively. All the legal and ethical duties are to be fulfilled and all the strategies must be logistic and based on facts. According to Borgerson, and Schroeder (2008), marketing can influence individuals' perceptions of and interactions with other people, implying an ethical responsibility to avoid distorting those perceptions and interactions. The allegations that have been made against Maxis affected the interest of the shareholders and the stakeholders and it can be stated that the customer chain of the company had been affected and the company had to face great dilemma (Trevino Nelson, 2016). Many customers have made the allegation that the company deprived all the loyal customer and providing discount to others. It has been observed that the company has been affected by certain scandals and the reputation of the company had been affected for the unethical decisions and the policy of the company. The company should respond to the allegations and the company should take ethical approach to deal with the problems. Conclusion Therefore, it can be stated that the company is facing certain ethical problems and the report has been discussed the ethical issues that the company is being faced. The company is liable for the launching of Malaysias first four satellites and it is serving as a great name for the telecommunication industry for years and it has a strong customer chain. However, it has been observed that the customer base of the company is being affected by the unethical approaches of the company regarding its 2G spectrum. It has been alleged that the company is supplying certain mobiles to the customers in a cheap rate and deprive the loyal customer (Ismail et al., 2015). There were no positive replies given from the officials regarding the allegations and as a result the company is losing its customers. It has also been observed that the stakeholders of the company are also getting affected as the bad impression of the company regarding the consumers minimize the price of the shares and it has been observed that the costs of the products have faced a financial dilemma. There are other competitors in the telecommunication market of Malaysia and it has been noticed that unethical approaches of the company help others to rise in the market of the company. Many of the customers of the company went to the companies like DiGi. Therefore, it can be stated that the ethical issues of the company should be resolved with positive delights. In the words of Economist Milton Freidman, the corporate executives should have to maintain certain responsibilities. There are certain policies that will help to overcome these ethical issues. It is important to point out the sources of the ethical dilemmas and the policies of the company should be customer oriented. It is important to implement code of conduct for the employees and necessary provision regarding anti-corruption rules should be included. The interest of the customer should be taken on higher priority and the division of customer shoul d be closed by the highest authority as soon as possible. The employees should be trained in a proper way so that they can prove themselves as promising to the customers. The company should provide quick response to the allegations, if any, made by the customers. These strategies will help to overcome the dilemmas and the telecommunication industry can get rid of the dilemmas. References Bryman, A., Bell, E. (2015). Business research methods. Oxford University Press, USA. Cantwell, J., Dunning, J. H., Lundan, S. M. (2015). An evolutionary approach to understanding international business activity: The co-evolution of MNEs and the institutional environment. In The Eclectic Paradigm (pp. 192-223). Palgrave Macmillan UK. Crane, A., Matten, D. (2016). Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press. Crane, A., Matten, D. (2016). Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press. Ferrell, O. C., Fraedrich, J. (2015). Business ethics: Ethical decision making cases. Nelson Education. Hoffman, W. M., Frederick, R. E., Schwartz, M. S. (Eds.). (2014). Business ethics: Readings and cases in corporate morality. John Wiley Sons. Ismail, M., Alias, S. N., Mohd Rasdi, R. (2015). Community as stakeholder of the corporate social responsibility programme in Malaysia: outcomes in community development. Social Responsibility Journal, 11(1), 109-130. Oelze, N., Hoejmose, S. U., Habisch, A., Millington, A. (2016). Sustainable development in supply chain management: The role of organizational learning for policy implementation. Business Strategy and the Environment, 25(4), 241-260. Taghizadeh, S. K., Jayaraman, K., Rahman, S. A., Malkifar, S. (2014). A glance on service innovation scenario: case of leading telecommunication companies in Malaysia. Int J Bus Innov, 1(5), 4-22. Trevino, L. K., Nelson, K. A. (2016). Managing business ethics: Straight talk about how to do it right. John Wiley Sons. Trevino, L. K., Nelson, K. A. (2016). Managing business ethics: Straight talk about how to do it right. John Wiley Sons. Wahid, N. K. A., Wahid, N. K. A., Mohd. Mustamil, N., Mohd. Mustamil, N. (2017). Ways to maximize the triple bottom line of the telecommunication industry in Malaysia: The potentials of spiritual well-being through spiritual leadership. Journal of Organizational Change Management, 30(2), 263-280. Wang, W. K., Lu, W. M., Kweh, Q. L., Lai, H. W. (2014). Does corporate social responsibility influence the corporate performance of the US telecommunications industry?. Telecommunications Policy, 38(7), 580-591. Wang, W. K., Lu, W. M., Kweh, Q. L., Lai, H. W. (2014). Does corporate social responsibility influence the corporate performance of the US telecommunications industry?. Telecommunications Policy, 38(7), 580-591. Weiss, J. W. (2014). Business ethics: A stakeholder and issues management approach. Berrett-Koehler Publishers. Yeboah-Asiamah, E., Nimako, S. G., Quaye, D. M., Buame, S. (2016). Implicit and explicit loyalty: the role of satisfaction, trust and brand image in mobile telecommunication industry. International Journal of Business and Emerging Markets, 8(1), 94-115

Case Study Emerson Transaction Hub A Bright Idea That’s Paying Off

Questions: 1. Briefly describe the business processes supported by a Supply Chain Management (SCM) information system. In a global business like Emerson what are the advantages and disadvantages of using a SCM information system? With Emersons many divisions using different suppliers, what would be the benefits of using a single SCM information system for all of its divisions?2. Global companies like Emerson have suppliers, manufacturing, distribution, and retail operations. List and briefly describe the technologies and devices (used for input, output, and communication) that are used with SCM information systems. Choose two different input devices and discuss the advantages and disadvantages of each. Discuss the benefits that they provide to the business?3. Consider that you have to implement a new SCM information system for Emerson. Describe each of the different implementation options. Discuss the advantages and disadvantages of the different implementation options. Make a recommendation an d justify?4. Modern SCM information systems and with the use of other technologies have supported businesses in improving environmental sustainability by reducing carbon emissions. Research and find an example. Briefly describe the system and how it works and how carbon emissions where reduced. Discuss what decision making is performed and how does the SCM information system contribute to the decision making. Discuss the advantages and disadvantages to the business? Answers: 1. Supply chain management is a systematic process that helps in achieving high level of cooperation and coordination between various business functions within a single organization. Thus it aims towards achieving various financial benefits along with control over different business activities. The SCM information system is perhaps a step ahead in new age supply chain management system. It helps in achieving the similar targets of supply chain management using the management information system or MIS in action. Therefore a supply chain management information system is developed that creates a network to keep coordination of movement of the raw material, track of movement of goods and deliver quality goods and service to the customer using the web system. This way an attempt is made to integrate the resources and achieve logistics gains that could help in bringing down costs and expenditures. Hence integration in the business process is achieved through the enhanced information system that could help in scheduling inventory flow, control business process, coordinate production function and achieve customer service thereon(Bazerman, 1998). A number of advantages and disadvantages of using SCM information system are as follows. Advantages: The company got a chance to integrate various business activities. Transportation management for freight carriers of different businesses can be achieved. Various business units, logistics suppliers and providers of different services can use exchange of information for increasing and improving efficiency and effectiveness of business. It helps in providing a solution to the brittle system. Common communication mechanism and data formats can be achieved. An increase in inventory control can be achieved. (CEB information Technology, 2012) Disadvantages: An additional expenditure of establishing and maintaining a hub for interconnecting business activities has to be borne on regular basis. The management will have to reveal all business related information to the hub. An update of information in the system has to be achieved at regular intervals. The management has to take care of the hub administration as well. The outcome of the hub will depend on the ability of the employees than the system itself. Chaos and unnecessary delays can become the outcome of the new updated SCM information system based business process. (Caligiuri et al., 2009) Emerson using the single SCM information system can help the company in many ways stated below. 1. The company got a chance to integrate business activities of its 70 separate business units that actually purchased goods from nearly 35,000 suppliers. 2. The application of ANSI ASC X12 format and OAGIS XML helped in building an ERP system that helped the hub specially made for to bring interconnection between the various business activities. The investment of $500,000 in the hub resulted in giving many times returns to the company. The control over the business operation increased manifolds. 70 smaller businesses were brought together to achieve one big customer title for the purchase of the company. The hub helped in processing of transactions up to 100,000. The problem of over or under stock was finally removed. A cost cut of 35% is achieved by putting 10 suppliers in one shipment. (Andrew, 2007) 2. The list of various technologies and devices that could help the global company like Emerson to coordinate for suppliers, manufacturing, and distribution and retail operations are discussed as below. Bar coding and Scanner: It is a representation of codes in the form of bars which are scanned to identify and track the movement of the goods in the supply chain at various stages of process. Enterprise Resource Planning or ERP: It is an automated information system that helps in retrieving various business activities and functions following the transaction based information system sharing method. Inventory management: It is method of recording the movement of the inventory using the circular process through which the purchase, tracking, movement and reordering is done to maintain a definite level of inventory. Radio frequency identification or RFID: RFID helps in scanning the tag by using radio frequency signals as against the traditional bar code scanning system. This way the expiry and various other important information about the product can be easily be retrieved. Software agents: Java, JADE, Voyager, ZEUS etc are among the various software agents that in the present day world support the artificial intelligence by attributing to the intelligence and acting on behalf of the company agents. Decision support systems: The decision support system is a automated information system that helps in organizational decision making process by supplying the data and other information related to the issue so that the most appropriate decision making can be reached by the company. Web services: Web services include the use of XML along with the following standards such as SOAP or Simple Object Access Protocol, UDDI or Universal description discovery and integration and WSDL or Web Services Description Language. The two most useful input devices in the present day world includes web services and decision support system(Karim Hamdan, 2010). The advantages and disadvantages of each are stated below. 1. Web services:2. Advantages:3. The use of latest web services for the administration and control for the supply chain management can be achieved.4. The latest information about the business process and services can be retrieved.5. The application of latest software for the supporting business activities can be achieved.6. 24 hour web facility helps in achieving high end goals for the company.7. Disadvantages:8. The latest web services will cost high to the business operation.9. The company management will have to take more pains to feed the latest data in the web service set up.10. Various business secrets are feared to be revealed through the use of the web services.11. The customers will be able to use the web services only when they have the required data inputs that could be used for revelation of the required information.12. Decision Support System:13. Advantages:14. It helps the management to take wise and upgraded decision on the latest inputs received from the business oper ations.15. It helps in taking the most appropriate decision that ensures sustenance and development for the business.16. The latest technological inputs and processing methods are used for getting more reliable outputs.17. Company goals can be improved and achieved easily using the decision support system in application.18. Disadvantages:19. The decisions taken cannot ensure quality output as it just acts as a platform for taking wise decisions and does not offer the decision itself.20. The management will have to share important information on the system which could be stolen by other company agents or double agents.21. The company will have to keep double records of the data so that the information can be processed and used thereafter.22. The management will have to ensure that safe passage of usage and block the unauthorized usage which will require an additional effort for safeguarding the decision support data using latest security methods. This way the benefits that they provide to the business include the followings. High efficienc Achieving effectiveness of business operations. y of business is achieved. Company goals are met easily. Business control is made easier. Expenditures can be decreased through effective management using latest information system in action. (Teale et al., 2003) 3. The implementation of a new SCM information system for Emerson includes the following different implementation options. Applying Electronic Data interchange or EDI: It is a process of computer to computer exchange of information in a more structured and automatic manner. This can help the company in achieving first step towards automation. Warehouse management: It is a method of management that included recording of various business activities such as receipt of goods, storage, production and stock rotation using the radio frequency communication system. Transportation management: This method deals with the scheduling and management of the multiple transportation system that are required to be followed to achieve on time disposal of business operations. An addition of the new age of Supply Chain Management Information System can be applied in the Emerson includes the followings. Electronic commerce: It is actually the use of electronic medium for exchange of information using the electronic email, fund transfer, data interchange etc. Electronic supply chains: It is a virtual supply chain management using the value added network using open networks and standard protocols. Web services: The Web services as stated earlier include the use of XML along with the following standards such as SOAP or Simple Object Access Protocol, UDDI or Universal description discovery and integration and WSDL or Web Services Description Language. Emerson can continue to make transactions through the two data formats called the EDI which uses ANSI ASC X12 format along with the OAGIS XML. This way the above stated method can help the company in saving huge expenditures on goods that are actually supplied from one location from different suppliers ordered by its separate business operations. Thus an approximate of 35% expenditure is saved using the coordinated ordering and delivery system which puts together 10 suppliers in the same shipping container. This method took an initial investment of $500,000 to create a hub for supporting the business activities of various small businesses of the company but resulted in recovering the cost several times(Schwabe, 2014). Advantages of different implementation options:1. Applying Electronic Data interchange or EDI can help in easy input and application of decision making for the company.2. Warehouse management will help in recording the latest updated storage about stock and its regular rotation thereby identifying the right time for the new purchase. Transportation management helps in scheduling and managing the multiple transportation related business operations. 1. Electronic commerce helps in quick and easy transfer of information to the right authority in the organization.2. Electronic supply chains helps in achieving a virtual added network system that helps in improving the business operation and achieve long term objectives and gains for the organization.3. Web services helps in supporting the business operation using the latest software and technological upgrades. (Brynjolfsson Hitt, 2000) Disadvantages of different implementation options: Applying Electronic Data interchange or EDI needs an initial huge investment. Warehouse management cannot ascertain the coming rise or fall in demand of goods and services produced by the company. Transportation management requires extra efforts and recruitment for the purpose which in turn adds to the tension for management and expenditures accordingly. 1. Electronic commerce may result in easy loss of information through non recipient of mail or hacking that may lead to steal away of information.2. Electronic supply chains increases chances of information getting accessed by non authorized person if not taken care of the login regarding information.3. Web services sometimes make the whole system so complex that it becomes difficult to handle the whole business system. (March, 1994) Recommendations: 1. Emerson needs to apply the electronic data interchange after making the employees capable of using the whole system. This can be done by giving appropriate training programs to the employees.2. The warehouse system should be applied with latest data inputs so that the most effective and efficient output is achieved. Thus Emerson needs to employ special employees for the purpose of updating and uploading the business transactions related to warehouse handling.3. The transportation management requires support of the management to achieve quality output and gains. Thus Emerson needs to direct its management to cooperate and coordinate with its various transportation management systems which is a part of the whole supply chain management information system to achieve high benefits.4. Electronic commerce should be used along with the system security software application.5. Electronic supply chains should be followed at priority by Emerson.6. Web services should be applied and used in t he regular business activities. (Malhotra, 2002) 4. It has been rightly said that the modern Supply Chain Management Information System along with other technologies have supported businesses in improving environment sustainability by reducing carbon emissions. Various examples of SCM information system improving environment sustainability includes the reforming management system in Toyota Automobiles which has followed the techniques such as Lean production system, Just-In-Time technique and automation process in business. This led to the increase in efficiency and effectiveness of the business activities. Also it brought down the expenditures on inventory and wastage which earlier added to the cost of production. This way the best results in the form of quality output is achieved by Toyota Automobiles. This way the carbon emission due to extra production, wastage etc was reduced(Bain and Company guide, 2013). Another best example for SCM information system is of Emerson which has achieved improved business activities using EDI along with ANSI ASC X12 and OAGIS XML. This method help the company in achieving various benefits stated below. 1. The control over the business operation increased manifolds.2. 70 smaller businesses were brought together to achieve one big customer title for the purchase of the company.The hub helped in processing of transactions up to 100,000.1. The problem of over or under stock was finally removed.2. A cost cut of 35% is achieved by putting 10 suppliers in one shipment.3. The company got a chance to integrate business activities of its 70 separate business units that actually purchased goods from nearly 35,000 suppliers.The application of ANSI ASC X12 format and OAGIS XML helped in building an ERP system that helped the hub specially made for to bring interconnection between the various business activities. The investment of $500,000 in the hub resulted in giving many times returns to the company. (Andrew, 2007) The decision making therefore performed helps in controlling the business operations, increasing efficiency of management and improving productivity of business. The advantages and disadvantages to the business are therefore discussed below. Advantages: Efficiency and effectiveness of business is achieved through decision making based on updated data inputs. Business set higher goals and achieves them easily. Management of business operations increases. Control over the business transactions improves. Cost reduction is achieved. (ROBBINS JUDGE, 2011) Disadvantages: Investment is required for the application of the SCM information system into action. Recruitment of specialist is required for the application of SCM information system. Dependence on the experts increases. 1. The company information gets shared.2. The application of the SCM information system does not ensure quality outcome as they offer options for decision and not the appropriate solutions itself. (Andries et al., 2012) Bibliography Andrew, C.-M., 2007. Information Week 500: Emerson transaction hub: A Bright Idea that's paying off in efficiency, savings. Information Week. Andries, A.M., Apetri, A.N. Cocris, V., 2012. The impact of the banking system reform on banks performance. African Journal of Business Management Vol 6(6), pp.2278-84. Anon., 2013. German Automakers favored by Global Suppliers, Survey finds. [Online] Available at: https://wardsauto.com/supply-chain/german-auto-makers-favored-global-suppliers-survey-finds [Accessed 07 March 2014]. Bain and Company guide, 2013. Zero based budgeting. [Online] Available at: https://www.bain.com/publications/articles/management-tools-zero-based-budgeting.aspx [Accessed 24 February 2014]. Bazerman, M.H., 1998. Judgement in managerial decision making. 4th Edition. Chichester: Wiley. Brynjolfsson, E. Hitt, L.M., 2000. Beyond Computation: Information technology, organizational transformation and business performance. Journal of Economic Perspectives, pp.23-48. Caligiuri, P., Ibraiz, T. Jacobs, R., 2009. Selection for international assignments. Human Resource Management Review., 19, pp.251-62. CEB information Technology, 2012. Rules to Live By: 10 Guiding Principles for Project Management. [Online] Available at:https://www.executiveboard.com/blogs/rules-to-live-by-10-guiding-principles-for-project-management/. Karim, A.J. Hamdan, A.M., 2010. The impact of information technology on improving performance matrix: Jordanian banks as case study. In European, Mediterranean and Middle Eastern Conference on Information Systems. Abu Dhabi, 2010. EMCIS2010. Kraemer, K.L. Dedrick, J., 2002. Dell Computer: Organization of a Global Production Network. Center For Research On Information Technology and Organizations., 1(1), pp.1-16. Malhotra, N.K., 2002. Basic Marketing Research: A Decision-Making Approach. Upper Saddle River, New Jersey.: Prentice Hall. March, J.G., 1994. A Primer on Decision Making: How Decisions Happen. New York: The Free Press. ROBBINS, S. JUDGE, T., 2011. ROBBINS, S. JUDGE, T. 2011. Perception and Individual Decision Making. In. Organizational Behaviour. 14th ed. Upper Saddle River, NJ: Pearson education Inc. Prentice Hall. Schwabe, K., 2014. Information technology project management. (Seventh Edition). Cenage Learning. Shu, W. Strassmann, P.A., 2005. Does information technology provide banks with profit? Information and Management, pp.781-87. SupplyManagement.com, 2004. Oxfam targets better procurement. [Online] Available at: https://www.supplymanagement.com/news/2004/oxfam-targets-better-procurement [Accessed 11 December 2014]. Tasa, K. Whyte, G., 2005. Collective efficacy and vigilant problem solving in group decision making: A non-linear model. Organizational behaviour and human decision processes. Teale, M., Dispenza, V., Flynn, J. Currie, D., 2003. Group processes. In M. Fitzgerald S. Ayson, (Eds.), Managing under uncertainty: a qualitative approach to decision making. Sydney: Pearson.